![]() Healey announced Thursday that her office has secured more than $1.4 million in additional refunds for thousands of Bay State families whose EF Tours trips were canceled.Īppreciate the company recognized that it needed to do more than just offer “Thousands of dollars these families have laid out for these trips.” Massachusetts Attorney General Maura Healey's office received more than 600 complaints from consumers saying they were dissatisfied with the company's response. What you need to know about holiday travel NBC Responds has received more than 40 complaints across the country, against both EF Educational Tours' international division and EF Explore America, the domestic travel division. We're all losing financially, but why am I donating to them?” They say we plan these trips for two years and we're losing our whole season for the next four months, and I understand that. “I can see paying 10% for overhead or something, but I just can't see paying 30% of our trip. “We're going to lose $1,000 - that's a lot of money for us,” said Hurni. The trips were booked through Massachusetts-based EF Educational Tours, which specializes in student travel. The company offered three options: travel vouchers they could use within two years, the ability to transfer vouchers to another family or student or a refund, minus a cancellation fee of $1,000.Ĭhristina Hurni, of Plaistow, New Hampshire, paid for her daughter Grace's canceled trip to Spain and Portugal. ![]() “It's a big hit to all the families, and it's a bigger hit to the kids that paid for the trip themselves,” Mair said. In March, Glen Mair told us his son and other Nashoba Regional classmates had paid $3,600 for a canceled trip to Italy, and they couldn't get a full refund. ![]() Over the past several months, NBC10 Boston Responds has heard from families in several school districts fighting to get their money back for student trips that were canceled due to the coronavirus pandemic.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |